Processing Time: After successful payment, we will pack and ship your order within 1–2 business days (excluding holidays).
Estimated Delivery Time: The average nationwide delivery time is 3–7 days. Remote areas may require 5–7 days. We always prioritize reliable logistics providers.
Logistics Tracking: Once your order is shipped, you will receive a tracking number to monitor your delivery status in real time.
Shipping Policy: Orders exceeding a certain amount qualify for free shipping.
Orders below the minimum threshold will incur reasonable shipping fees (please refer to the checkout page for details).
🔄 Return & Exchange Policy
Return Period: We support 30-day no-reason returns and exchanges, calculated from the date of receipt.
Return Conditions:
Products must be unused, undamaged, and in their original packaging.
The original invoice and all accessories must be included.
Shipping Costs: For no-reason returns, we cover the round-trip shipping costs.
Quality Issues: If the product has a quality issue, we will provide a free replacement or full refund.
Refund Process:
Contact customer service to initiate a return request.
We will provide a return address and prepaid label.
After inspection and confirmation, refunds will be issued to the original payment method within 1–3 business days.
We are committed to providing you with a safe, fast, and worry-free shopping experience.
If you have any questions, please feel free to contact our customer service team.
